Software engineer with 7+ years building and supporting distributed systems.
Backend, production reliability, and observability.
Experience
— Present
Senior Software Engineer, Enterprise Production Support
Elasticsearch · São Paulo (remote)
Senior software engineer on enterprise production support, working across Elastic Cloud, Kubernetes, and self-managed deployments. I serve on the high-severity (Sev1) incident rotation, leading live troubleshooting for critical outages, and diagnose distributed-systems issues — indexing throughput, cluster health, shard allocation, JVM memory, and authentication. I also partner with Engineering to reproduce product defects and contribute to internal and public documentation.
— Apr 2023
Software Engineer, Support Escalations
Axcient · San Diego (remote)
Provided advanced engineering support for enterprise backup and disaster-recovery platforms, resolving production issues escalated beyond Tier 2. I diagnosed software defects through log analysis and debugging, developed and validated patches before deployment, and migrated legacy services from Python 2 to Python 3 while expanding the troubleshooting knowledge base.
— Nov 2022
FullStack Software Engineer
Anchorloans.com · Calabasas (remote)
Designed and built backend services and APIs for business-critical mortgage operations, improving scalability through asynchronous architecture and database tuning. As part of a three-person team I shipped a greenfield platform end-to-end, independently resolved a long-standing authentication issue, and built a 10 GB+ document-packaging pipeline that ran without failures or timeouts.
— Oct 2019
Product Owner / Software Engineer
Frontur.tur.br · Iguassu Falls, BR
Combined product ownership with software engineering to modernize internal systems across sales, marketing, and operations. I translated business requirements into technical solutions, built Django applications that automated commercial workflows, and shipped a quotation platform that gave leadership real-time visibility into sales opportunities — while managing the roadmap, KPIs, and A/B testing.
Earlier: tourism → software — freelancer developer, translator, and travel consultant (2002–2015).
Skills
Observability & Search
Cloud & Infrastructure
Languages & Frameworks
Data & Security
Open source
coolipy
Typed Python client for the Coolify API
Manage servers, applications, databases, and deployments on Coolify — as code. Sync and async clients with full data models.
go-randomstring
Fast, flexible random string generation for Go
Zero-dependency random strings — crypto-secure mode, unique batches, and deterministic seed for tests.
Languages
Contact
Iguassu Falls — Brazil · © 2026 Gabriel Bocchini